Terms of Service

Last changed 13.07.2026

1. INTRODUCTION

doo69 is operated by CR Entertainment B.V, (hereinafter “doo69 ”, “Company”, “We” or “Us”), a company duly incorporated under the laws of Curaçao with Company number 157205, and registered office at Korporaalweg 10, Curaçao, that operates the website doo69.com under the license OGL/2024/687/0427 issued by the Government of Curaçao.

All Fiat transactions are processed by CR Entertainment Ltd, Reg No HE421735, having its registered address at Voukourestiou 25, Neptune House, 1st Floor, Flat/Office 11, Zakaki, 3045, Limassol, Cyprus, which is a company of the doo69 group that acts as a paying and operational agent on behalf of CR Entertainment B.V.

2. ACCEPTANCE

BY REGISTERING AN ACCOUNT AT doo69.com (THE “WEBSITE”), YOU ENTER INTO AN AGREEMENT WITH DOO69 , AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE (THE “AGREEMENT”) AND BY OUR TERMS TO OUR BETTING OR GAMING PRODUCTS AS FURTHER REFERENCED IN THIS AGREEMENT.

PLEASE READ THESE TERMS CAREFULLY TO UNDERSTAND THE RULES AND CONDITIONS THAT APPLY TO YOU, ACCESSING AND USING THE WEBSITE OR ANY OF THE SERVICES OFFERED. IF YOU HAVE ANY DOUBTS REGARDING YOUR OBLIGATIONS UNDER THESE TERMS, PLEASE SEEK LEGAL ADVICE ON THE JURISDICTION FROM WHICH YOU ARE ACCESSING THE WEBSITE.

IF YOU DISAGREE WITH THESE TERMS, PLEASE REFRAIN FROM ACCESSING THE WEBSITE, REGISTERING/CREATING AN ACCOUNT OR USING ANY SERVICE OFFERED ON THE WEBSITE.

3. DEFINITIONS

3.1. Account or User Account: refers to Your User Account created on doo69.com.

3.2. Bet and Wager: refer to every participation in any game on the Website.

3.3. Game and Games: refers to any gambling Services on the Website, including games of skill, games of chance, games of risk and sports bets, and esports.

3.4. Wallet: refers to your on-site wallet where your funds are stored.

3.5. Restricted Territories: Refers to all Jurisdictions banned from the Website. Residents of the following jurisdictions and territories may not access the Website or register an Account on it:

the United States of America and its territories, the United Kingdom, France and its overseas territories, the Netherlands and the Dutch Caribbean (Aruba, Bonaire, Curaçao, Saba, Sint Eustatius and Sint Maarten), Australia, and Spain.

3.6. Service(s): refer to services made available on the website, namely all Games, chat rooms, support interactions, and other features such as deposits, tips, withdrawals and bonuses that are available on the Website or associated with it.

3.7. Terms: refers to this agreement which is made up of the Terms of Service, Privacy Policy, AML Policy, Responsible Gambling Policy, Bonus and Promotion Policy, Game and Sportsbook Policy, and doo69 Chat Rules.

3.8. You, User or Player: refers to each natural individual that has an Account at doo69.com.

4. USER ACCOUNT

Registration

4.1. In order to use any of the Services on the Website, You must first register an Account. Registration can be done by filling out and submitting the registration form available on the Website.

4.2. When filling out the registration form You must enter all mandatory information requested into Your registration form, namely a valid mobile phone number, which We verify with a one-time password, a PIN of Your choosing, and the details of the bank account You will use for deposits and withdrawals. That bank account must belong to You.

4.3. Where the information stipulated in 4.2. is not provided and/or is not deemed to be complete, and/or accurate, We will not be able to process your application and you will not be able to open an Account.

Username

4.4. When registering your Account You will have to set a Username. The Username may not contain offensive expressions or be offensive to specific group(s), to doo69 , or any of its staff.

4.5. doo69 reserves the right to reject the registration of any User Account that in its opinion has an offensive Username.

4.6. doo69 reserves the right to reject any username change request at its sole discretion.

4.7. doo69 reserves the right to change your username at its own discretion.

Know Your Customer

4.8. You represent and warrant that any information provided by You on your application form is true, updated and correct.

4.9. We reserve the right, at any time, to ask for any KYC documentation we deem necessary to determine Your identity and location. We reserve the right to restrict the Services, such as deposit and withdrawal functions until you have completed the identification process and provided Us with all the information that was requested of You.

4.10. If you realise that the information provided at registration on your account is incorrect, you must tell us immediately or immediately amend your information. The use of third party identities or alias upon registration, constitutes a breach of these Terms of Service and entitles doo69 to take the actions set in clause 6 of these Terms of Service.

Multiple Accounts

4.11. You warrant to not have an existing Account on the Website, neither active nor banned. If you are uncertain if there is a connected/linked account, please contact our support team for assistance.

4.12. You must report any account created by yourself or a close relative that shares an electronic device, household, IP address or other with an already existing account without delay to the doo69 support team and thoroughly verify it. Failure to report an account will be considered an intentional circumvention and result in the termination of the accounts in question. You alone are responsible for the reporting of the additional account, which must be done immediately. Usage of a connected account is only allowed with the Company’s written consent.

Security & Responsibility

4.13. You are solely responsible for safeguarding the access and your login credentials, including 2FA (2-Factor-Authentication), used to access the Website and your Account.

4.14. You warrant to notify Us immediately upon becoming aware of any security breach or unauthorised use of your Account or access to it.

4.15. We are not liable or responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional, accidental, active or passive, of your login details to any third party.

4.16. We shall not be liable for any loss or damage that you may suffer as a result of your failure to keep your login secure and private.

4.17. You are prohibited from borrowing, selling, transferring or acquiring Accounts to or from other Players.

4.18. You are responsible for all activities that occur under your account.

5. ACCEPTANCE POLICY

5.1. We reserve the right to refuse any application for an Account, at our sole discretion, where we understand that the applicant does not comply with the requirements mentioned in these Terms to open an Account.

6. ACCOUNT SUSPENSION AND CLOSURE

6.1. We reserve the right to close or suspend your account if:

a) We understand that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;

b) We understand that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of the Website or any of its Users or if your Account is being used for the benefit of a third party;

c) You are in breach of these Terms, the applicable regulations or the fair use of our services, or we have reasonable concerns to believe that You are a compulsive problem gambler;

d) We suspect that your Account has been compromised or is being used in breach of our Terms.

6.2. If We close or suspend your account on the Terms set in paragraph 6.1., You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by us (together, the “Claims”).

6.3. If We close or suspend your account on the Terms set in paragraph 6.1., we are entitled to void any bets placed by You following such actions.

6.4. We reserve the right to close Your Account at any time at our own sole discretion and freeze all remaining funds on the Account.

7. INACTIVE ACCOUNTS

7.1. An inactive account is an account that has not been accessed or logged in to for an uninterrupted period of 6 months.

7.2. We reserve the right to close inactive accounts with zero balance at our own discretion.

8. PLAYER WARRANTIES

Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:

Capacity

8.1. You are over 18 or such other legal age of majority as determined by any laws which are applicable to you, whichever age is greater;

8.2. You have full capacity to enter into a legally binding agreement with us and you are not restricted by any form of limited legal capacity;

8.3. Your use of the website is at your sole option, discretion and risk;

8.4. You participate in the games strictly in your personal and non-professional capacity and participate for recreational and entertainment purposes only;

8.5. You participate in the games on your own behalf and not on behalf of a third party or individual;

8.6. You will not use the Services under the influence of drugs or strong medication or other substances that may affect your sense of judgement.

Personal Information

8.7. All information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information;

8.8. You will keep your information always up-to-date and you will inform us of any changes to the information that you have provided without delay.

Responsible Gambling

8.9. You are not diagnosed or classified as a compulsive or problem gambler;

8.10. You are not currently self-excluded from any gambling site or premises. You will inform us immediately if you enter into a self-exclusion agreement with any gambling provider.

Jurisdiction

8.11. You are not accessing the Website from a Restricted Territory or a jurisdiction in which it is illegal to do so;

8.12. You will not access the Website from a jurisdiction that prohibits gambling;

Funds

8.13. You will not deposit funds which originate from criminal or other unauthorised activity. You will not deposit or withdraw funds from / to crypto wallets that are linked or categorized as illicit or connected to illicit activities;

8.14. You will not deposit or withdraw funds using payment methods that do not belong to You;

8.15. You will not deposit funds that are tainted with any illegality or originate from any illegal activity or source;

8.16. You will only deposit funds for the purpose of using it to place bets/wagers on the Website;

8.17. You will not try to deposit funds to your Wallet if your account is suspended, blocked or under self-exclusion;

8.18. You understand that by participating in the Services available on the Website, You take the risk of losing money deposited.

8.19. You acknowledge you are not allowed to borrow or lend funds to another User on the Website.

8.20. You are fully and solely liable to ensure that all local tax obligations are met which are caused from your usage of the Website and associated Services, including winnings.

Account Activity

8.21. You acknowledge that the Wallet is not a bank account or other method to safely store funds or assets for a longer time or an investment.

8.22. You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or any third parties’ participation in any of the games and/or services on the Website, and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the games and/or services on the Website;

8.23. You will not conduct any criminal or illicit activities on your Account;

8.24. You are not allowed to operate a syndicate or other professional activities through your doo69 Account;

8.25. We reserve the right to close or suspend your account and void any active bets if You breach any of the warranties mentioned in Clause 8 or we have reasonable suspicions to believe that you might have breached any of the above mentioned warranties.

9. WALLET DEPOSIT

9.1. In order to use the services available on the Website, You need to have funds available on your Wallet. For that purpose You can deposit funds on your Wallet through any of the payment methods made available to You on the Website.

9.2. You can only deposit funds on your Wallet through using payment methods and crypto wallets that belong to You.

9.3. We reserve the right to set a minimum deposit value at our own discretion. The minimum deposit amount can be changed at all times and will be identified on the website. Please be aware that depending on the payment method used by You, additional fees might be charged by the payment providers.

9.4. The deposits are immediately processed and your balance updated. We do not take responsibility for any delays caused due to the payment providers.

9.5. We reserve the right to use additional procedures and means to verify your identity when processing deposits into your Wallet.

9.6. We reserve the right to refuse any deposits at our own discretion.

10. WALLET WITHDRAWALS

General Rules

10.1. You can withdraw your funds from your Wallet through the use of any payment methods made available to you on the Website. However, remember that you need to wager your deposit before you can withdraw.

10.2. We reserve the right to set a minimum withdrawal amount at our own discretion. The minimum withdrawal amount can be changed at all times and will be identified on the Website. Please be aware that depending on the payment method used by You, additional fees might be charged by the payment providers or Us.

10.3. If You have multiple withdrawals pending, we reserve the right to reject all withdrawals and request You to perform one withdrawal with the sum of all multiple withdrawals.

10.4. Before processing any withdrawal, we reserve the right to perform enhanced due diligence and investigate Your account and gaming activity. If we reasonably suspect that Your account or gaming activity has violated these Terms or applicable laws or regulations, we may, in our sole discretion, delay or decline further deposits, withdrawals and/or game play while we conduct our investigation. You acknowledge and accept that we may not be in a position to provide an explanation as to the nature of its investigation.

10.5. We reserve the right to refuse any withdrawals until:

a) Your identity has been fully verified by us;

b) We confirmed the payment method used to withdraw belongs to You;

c) You have completed all additional information requested by Us;

d) You have complied with the minimum wager requirement for each deposit.

10.6. If we mistakenly credit your Wallet with winnings that do not belong to You, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Wallet. If You have withdrawn funds that do not belong to You prior to Us becoming aware of the error, the paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, you are obliged to notify us immediately through our support channels.

FIAT Withdrawals

10.7. All withdrawals must be done through the same payment method chosen by you when placing a deposit. If not possible, We may allow You to withdraw to another payment method, as long as you provide proof that the same belongs to You.

10.8. If you deposit using a number of payment methods, we reserve the right to split your withdrawal across such payment methods and process each part through the respective payment method at our discretion.

Crypto Withdrawals

10.9. Crypto withdrawals will be made to your stated cryptocurrency wallet address when making a valid withdrawal request.

10.10. In cases where you have introduced the wrong wallet address or the wallet is not valid for any reason, We will not be liable for such errors, neither will we be liable to you for those errors. You are solely responsible for selecting and providing the wallet address to which you want to withdraw.

11. BONUSES & PROMOTIONS

Bonuses, free bets, and promotional offers are granted at doo69 sole discretion and may carry offer-specific terms. doo69 may amend, suspend, or cancel any promotion at any time. Promotion abuse (e.g. multiple accounts, irregular play) may lead to forfeiture of bonuses and related winnings.

12. WAGERING REQUIREMENTS

Bonus funds and associated winnings may be subject to wagering (playthrough) requirements before withdrawal. Unless stated otherwise, requirements must be met within the period specified in the offer. Bonuses and winnings may be voided where requirements are not met or terms are breached.

13. RESPONSIBLE GAMBLING

doo69 is committed to responsible gambling. You may set deposit, loss, or session limits at any time. If you believe you may have a gambling problem, please seek help and use the self-exclusion tools below.

14. SELF-EXCLUSION

You may request self-exclusion for a fixed period or permanently. During this period doo69 will take reasonable steps to prevent new accounts and wagering. Self-exclusion cannot be reversed before the chosen period ends.

15. ACCOUNT SUSPENSION & CLOSURE

doo69 may suspend or close accounts, withhold funds, or void wagers where we reasonably suspect fraud, breach of these Terms, money laundering, or unlawful activity. You may close your account via support; any remaining verified balance is returned subject to applicable checks.

16. INACTIVE & DORMANT ACCOUNTS

Accounts with no activity for an extended period may be treated as dormant, and doo69 may apply a reasonable administrative fee or other measures, subject to applicable law.

17. KYC & ANTI-MONEY LAUNDERING (AML)

You agree to provide identity and source-of-funds documents on request. doo69 may delay, limit, or refuse transactions and suspend accounts where verification is incomplete or required by law, and may report suspicious activity to authorities.

18. FRAUD, COLLUSION & PROHIBITED CONDUCT

Fraud, collusion, bots or automated software, exploitation of errors, multiple accounts, or any unfair-advantage practice is prohibited. Affected wagers and winnings may be voided and accounts closed.

19. ERRORS & MALFUNCTIONS

In the event of any system, game, or pricing error or malfunction, doo69 may void affected bets and transactions. No payout is due on wagers affected by an obvious error or malfunction.

20. INTELLECTUAL PROPERTY

All platform content (logos, trademarks, software, game assets) is owned by or licensed to doo69 and protected by law. You may not copy, distribute, or use it without prior written permission.

21. LIMITATION OF LIABILITY

The platform is provided as is and as available. To the fullest extent permitted by law, doo69 is not liable for indirect, incidental, or consequential loss, or losses arising from use, interruptions, or errors beyond our reasonable control.

22. INDEMNITY

You agree to indemnify and hold harmless doo69 , its affiliates, and staff from claims, losses, or expenses arising from your breach of these Terms, violation of law, or misuse of the platform.

23. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the jurisdiction where doo69 is licensed. Disputes first go through our complaints process (Section 24); unresolved disputes are subject to the competent courts or dispute-resolution body specified by our license.

24. CONTACTS & COMPLAINTS

If you have any questions regarding these terms and conditions or you want to present a complaint as per the dispute resolution provisions above, please contact us through the following channels:

General Questions: our official LINE account @150jszfn

Complaints: our official LINE account @150jszfn